Case Study 4: Being Marginalized
A multinational team in the United States: Many of the foreign team members will not substantially participate in meetings, hesitant to speak up. On occasion, …
Case Study Archive
Case Study: Communication Protocols Are Important
A multinational team in the United States: When a semiconductor company found a problem on one of their projects, a mid-level engineer immediately sent an …
Case Study 3: The Bottleneck
An American company outsourced a team to China:After training 15 Chinese workers how to do their tasks, the American team had most of its members …
Case Study 2: Communication
When an American company opened an office in India: Business operations needed to adjust to include frequent phone-based conference calls. The American team quickly began …
Case Study: Communication Protocols
A multinational team in the United States: On this team, a Japanese engineer was getting increasingly frustrated with his American manager. He sent repeated formal …
